University of Oregon
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Contacting the Help Desk
  McKenzie Hall
Click on the map to see a larger map of the entire University of Oregon campus. For interactive maps, see the university's interactive map or Google Maps

Help is available in five ways:

In Person

Our staff is available Monday through Friday, 8am to 5pm to answer questions in person. We are closed for official state holidays.

You can find us in 151 McKenzie Hall, which is at the northwest corner of campus. Our street address is 1101 Kincaid St; we are at the corner of E. 11th Avenue and Kincaid Street.

The arrow on the map indicates our location.

By Telephone

Our free telephone support is available Monday through Friday, 8am to 5pm. Our phone number is (541) 346-HELP.

By Chat

Click on the Go Meebo button to chat with our Help Desk:Chat button

By Email

Ask us a question via email for free, any time! Our email address is helpdesk@uoregon.edu, or you can use our web-based question form. When sending us a question via email, please do not include sensitive data like passwords.

Via Web Site

We have answers to common questions and problems on this very web site! Start at our main page for best results.

NOTE: We are funded through various sources at the University of Oregon with the purpose of providing technical support to the University and its constituents. We are regretfully unable to provide support to users who have no current University affiliation.

For a discussion of the services we provide through our Help Desk, please read our Services Overview.