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Popular Topics

How do I search in the Global Address List?

The Global Address List contains names and e-mail addresses of everyone at the University that has an account with the Exchange Server.

For information on how to search University contacts using the Global Address List, see either of the following links:

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How long do I keep my account when I leave UO?

How long you keep access depends on two things:

  1. Your status (student, faculty, staff, emeritus, etc.) with the university, and
  2. What type of access (Blackboard, email, network, etc.) you are using.

For specifics, see Identity Management - Affiliation Resource Access Rules.

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Will Java work with my internet browser when using Banner?

New versions of Java do not always work with Banner

Because new security features are implemented in Java with each release, Banner will occasionally not function after updating Java. We do not recommend updating Java without checking with either the Technology Service Desk or with your supervisor to verifiy if it is okay to do so.

Below is a list of Java updates and their combatibility with specific internet browsers:

Windows (7, 8.1, 10)

Java Version

Internet Explorer

Firefox

Chrome

Java SE 7.25

X

Jave SE 7.60

X

Java SE 7.65

X

Java SE 7.67

X

Java SE 7.71

X

Java SE 8.11

X

Java SE 8.20

X

Java SE  8.40

X

Java SE  8.45

X

Java SE  8.51

X
Java SE  8.60 X
Java SE  8.77 X
Java SE  8.91 X

Notes: 

  • 64-bit Java installs will cause issues if trying to use Banner. If you cannot operate without 64-bit Java, you can install 32-bit Java alongside the 64-bit.

Mac OS X 10.9 (Mavericks)

Java Version

Safari

Firefox

Chrome

Java SE 7.60

X

Java SE 7.65

X

Java SE 7.67

X

Java SE 8.20

X

Java SE 8.25

X

Java SE 8.40

X

Java SE 8.45

X

Java SE 8.51

X
Java SE 8.60 X
Java SE 8.77 X
Java SE 8.91 X

Mac OS X 10.10 (Yosemite)

Java Version

Safari

Firefox

Chrome

Java SE 8.40

X

Java SE 8.45

X

Java SE 8.51

X
Java SE 8.60 X
Java SE 8.77 X
Java SE 8.91 X

 

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Can I upgrade from Windows Vista to Windows 7?

It depends.  Examine this upgrade chart to verify your options.

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Can I upgrade or reinstall my operating system while keeping my personal files?

When upgrading to Windows Vista, Windows 7, Mac OS X 10.5 or 10.6, the software allows you to do an archive install, which will keep your personal files in tact.

 

However, we strongly encourage backing up important data any time you install or re-install an operating system.computers can be unpredictable and we always recommend keeping a backup of your data.

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I'm getting a blue screen with an error message. What is this?

An error message on a blue screen in Windows can be caused by either software or hardware problems. For troubleshooting assistance, bring your computer to the Technology Service Desk.

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How can I log in to "uowireless" using Google Chrome?

Currently, the university supports Firefox, Internet Explorer and Safari for logging in to uowireless. You are welcome to use Chrome but need to log in first using a different browser.

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Which web browser should I use?

The university recommends Mozilla Firefox for its speed, power and security. Download Firefox at mozilla.com or install it from the Duckware CD (available at the Technology Service Desk). 

 

Other commonly used web browsers are Internet Explorer and Safari.

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My hard drive died and I didn't have my data backed up. Is all hope lost?

Not necessarily. While we make no guarantees, our hardware techs are sometimes able to recover data from failing hard drives if it is checked in.

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Does the list of jobs in the backlog view only show my jobs?

For the most of you, you will see only your jobs that you submit in Applications Manager. This means that only you will be able to see the output from your job. There are a few people who need to have access to see others' jobs for various reasons. In those cases, those people will be able to see others output.

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