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Will Java work with my internet browser when using Banner?

New versions of Java do not always work with Banner

Because new security features are implemented in Java with each release, Banner will occasionally not function after you update Java. We do not recommend updating Java without checking with either the Technology Service Desk or with your supervisor to verifiy that it is okay to do so.

Current version of Java (as of July 19th, 2017): Java SE 8u141

The tables below specify the most recent version of Java that works with Windows (using Internet Explorer) and Mac (using Safari). Please note: The current version of Banner does not work with the Chrome browser and will not work with Firefox as of April 19, 2017.

Windows (browser: Internet Explorer)

Operating System Most recent version of Java that works on this OS
Windows 7 Java SE 8u144
Windows 8 Java SE 8u144
Windows 10 Java SE 8u144

Mac OS X (browser: Safari)

Operating System Most recent version of Java that works on this OS
Mac OS X Yosemite, 10.10.5 Java SE 8u144
Mac OS X El Capitan, 10.11.6 Java SE 8u144
Mac OS X Sierra, 10.12.4 Java SE 8u144

 

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Can I upgrade from Windows Vista to Windows 7?

It depends.  Examine this upgrade chart to verify your options.

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Can I upgrade or reinstall my operating system while keeping my personal files?

When upgrading to Windows Vista, Windows 7, Mac OS X 10.5 or 10.6, the software allows you to do an archive install, which will keep your personal files in tact.

 

However, we strongly encourage backing up important data any time you install or re-install an operating system.computers can be unpredictable and we always recommend keeping a backup of your data.

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I'm getting a blue screen with an error message. What is this?

An error message on a blue screen in Windows can be caused by either software or hardware problems. For troubleshooting assistance, bring your computer to the Technology Service Desk.

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My hard drive died and I didn't have my data backed up. Is all hope lost?

Not necessarily. While we make no guarantees, we can attempt to access and backup the data in your hard drive. If we are unable to access it, you can take it to a hardware repair shop to see if they might be able to recover it.

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Does the list of jobs in the backlog view only show my jobs?

For the most of you, you will see only your jobs that you submit in Applications Manager. This means that only you will be able to see the output from your job. There are a few people who need to have access to see others' jobs for various reasons. In those cases, those people will be able to see others output.

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Is there a timeout or shutdown constraint in Applications Manager like there is in BANNER?

There is no timeout or shutdown constraint in Applications Manager. Once you are logged in, you are in until you log out.

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How do I find jobs that are no longer in the history pane of the Explorer window?

By default, Applications Manager keeps jobs in the "history" pane of the Explorer window for 60 minutes. If you want to find a job that has fallen out of the history pane, you must perform a filter scan to find your job. From the Explorer window, select Filter->History Query. In the History Query window, you can pick and choose what items to base your search query. The "Current Day" checkbox is automatically checked for you. Uncheck this if you want to base your search on a date range. Select the OK button. Applications Manager will return all jobs (up to 450 days ago) based on your query.

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In Applications Manager, can I change the font when I open an output file and have it remember it the next time I open an output file?

Unfortunately not. Applications Manager doesn't have that capability in version 8.0_P4.

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Can I type in a value instead of using the list of values for a prompt?

That depends on the prompt. If a prompt is set to allow changes, then yes, you may type in a value for that prompt. If the prompt is set so no changes are allowed, then you cannot even highlight the prompt value field. If the LOV button is highlighted, then you MUST pick a value from the list in order for the prompt value to be valid.

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