University of Oregon

How to Add Alternate Password Recovery Information

Audience
Faculty/Staff
Researcher
Student
GTF

To reset your DuckID password, you have three options: answer your security questions, have a temporary password sent to an alternate email address, or have a temporary password sent to you via a text message (standard rates apply).
 
To reset your password using an alternate email address or text message, you first have to enter that information into your account (you must know your current password to go through the following process).

  1. Go to https://duckid.uoregon.edu/
  2. Click on the Manage Your Duck ID link
  3. Enter your DuckID and password
  4. Select Manage Alternate Contact Information for Password Recovery
  5. Click Submit
  6. Next, you will able to enter an alternate (non-uoregon) email address and/ or cell phone number
    • NOTE: If you enter a cell phone number, make sure to select your SMS carrier. Standard rates apply for SMS Recovery Method.
  7. Once you have entered your alternate information, click Save

If you forget your password in the future, you will be able to click on the Forgotten Password link and recover your password using the security questions, an alternate email, or a text message.