University of Oregon

Technology Services - Service Usage Metrics


Technology Services - Usage Metrics

2011 Technology Services metrics

This package includes a sampling of usage metrics including

  • IT Web site
    • Software Download Center
      • Software Usage Statistics:
        • Matlab
        • Mathematica Home Use Downloads
        • Qualtrics
  • Open Access Lab Usage
  • Instructional Lab Usage

2011 IT Web site statistics are also packaged separately for further details.

2011 Year End RT Ticket Tracking statistics

Points of Interest:

  • IT Web Site: 90,278 Visits & 182,192 Page Views 4th Quarter 2011
  • Nearly 5,000 software downloads in 7 months
  • Data! UO surveys collected 385,429 in a year
  • Usage of Klamath lab increases exponentially thanks to new partnership with American English Institute, College of Arts & Sciences Dean's Office & Information Services
  • EMU Lab averages 37,057 visits during Fall term
  • Information Services labs hosted 2,821 hours of instruction during 2011