University of Oregon

Change to Domestic Long Distance

Audience
Faculty/Staff
Researcher
Student
GTF

Beginning on June 21, 2017, domestic long distance will be included in UO phone service.

With this change, authorization codes will no longer be required to make domestic long distance calls from most UO phones. The montly cost for most campus phones will be adjusted to cover domestic long distance costs. This change does not affect how international long distance calling works; an authorization code will still be required for international calls.

Frequently Asked Questions

What is changing?
Why the change?
When does this change take effect?
How are rates affected?
Which rates are not affected?
Can UO phones still be restricted from making local and/or long distance calls?
What about international long distance calling?

What is changing?

UO phones generally require an authorizaton (or "challenge") code to make domestic long distance calls, even within Oregon. This change allows campus phones currently able to make domestic long distance calls to do so without your having to enter an authorization code.

Why the change?

  • Many universities are including domestic long distance with basic dial-tone services. This saves faculty and staff from having to enter authorization codes for relatively inexpensive calls.

  • This change will reduce the amount of administrative overhead required to issue and maintain authorization codes.

  • This matches the behavior most of us have with our cell phones and home phone lines: domestic long distance is just part of the service.

  • This change greatly simplifies tracking and billing calls.

When does this change take effect?

June 21, 2017 - which will be reflected on the phone bill that is processed in late July.

How are rates affected?

The monthly rate for most UO telephones will increase by $1.50/month. That rate increase will be offset by domestic long distance calls no longer being individually billed back to departments. In aggregate, this rate change should be close to cost-neutral. The cost of providing domestic long distance for the phone system runs approximately $1.50 per line per month.

The rate change applies to "real" UO telephone phone lines: anywhere dial tone is present at the wall or at a telephone set. It does not apply to voicemail-only lines, virtual lines, toll-free numbers, or similar services.

Which rates are not affected?

As mentioned above, the change applies only to real phones or dial tone. It does not apply to voicemail-only lines, virtual numbers, toll-free numbers, or similar services.

Can UO phones still be restricted from making local and/or long distance calls?

Yes, phones that are currently restricted from calling off campus will retain that restriction. (This is common for courtesy phones, as an example.)

We retain the ability to programatically restrict or allow what types of calls campus phones can make: on-system only or including local calling, domestic long distance, or international calling.

What about international long distance calling?

This change does not affect how international calling works or is billed. Most UO phones currently require an authorization code to make international calls, and this will remain the case after June 21, 2017.

International calling is less widely needed by faculty and staff, and can be significantly more expensive. It makes sense to keep the existing authorization code requirement for international calling.

If you have questions about this change, please email NTS@ithelp.uoregon.edu or call (541) 346-6387.