University of Oregon

Contacting the IS Technology Service Desk


University students, faculty, and staff can get help in four ways:

In Person
Our staff is available Monday through Friday, 8am to 5pm to answer questions in person. We are closed for official state holidays.

You can find us in 151 McKenzie Hall, which is at the northwest corner of campus. Our street address is 1101 Kincaid St; we are at the corner of E. 11th Avenue and Kincaid Street. (View UO map | view Google map)

By Telephone
Our free telephone support is available Monday through Friday, 8am to 5pm. Our phone number is 541-346-HELP (541-346-4357).

By E-mail
Ask us a question via e-mail for free, any time! Our e-mail address is When sending us a question via e-mail, please do not include sensitive data like passwords.

Via Web Site
We have answers to common questions and problems on this very web site! Try the Services Directory or search (in the upper right corner of this page).

Please note that we are funded through various sources at the University of Oregon with the purpose of providing technical support to the University and its constituents. We are regretfully unable to provide support to users who have no current university affiliation.

For a discussion of the services we provide through our Technology Service Desk, please read our Services Overview.