Service Catalog

Categories (16)

Communication and Collaboration

Communication services. Includes conferencing, telephones, email, A/V media, and web services.
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Infrastructure

Data center, database management, network and connectivity management, and server and storage management services
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Teaching and Learning

Instructional technology and resources supporting teaching and learning.
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Accounts & Passwords

Duck ID Accounts, Role Accounts, Two-Step Login (Duo); Access Requests for: Banner, AppWorx, DuckDocs, IDR (Cognos)
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Computers & Devices

Office or personal desktop and printer support, Department Purchasing, CrashPlan, Endpoint Protection, UO PDX
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Printing

Services for Pay to Print, and Office, Departmental printing.
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Email & Calendaring

Email and Calendar (UOmail, Exchange, Webmail), Microsoft Teams, Spam Filtering (Proofpoint), Email Lists
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Telephone & Video

Telephones & Voicemail, UO Directory, Two-way Radio, Vendor/Event Network & Phone Services, MiFi Rentals
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Classroom & Instructional Support

Canvas, DuckWeb, Scanning Services, Classrooms and Labs
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Software, Cloud Services & Business Applications

Microsoft Office 365, OneDrive Cloud Storage, Qualtrics, Site-Licenses, SSC Guide
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Event Support

Services to schedule classrooms, Caterease, UO Event Calendar.
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Website Development

UO Blogs, Drupal Hosting, pages.uoregon.edu, OrgSync, Domain Name Services
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Training & Consulting

Device, Software, and User Training
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Department Specific Services

Department specific services for Student Life, School of Journalism, School of Design, and Housing.
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Information Security

Report Phishing, SSL Certificates, Information Security Consulting
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Infrastructure

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Services (3)

Submit a General IT Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Report a Service Outage

Use this service to report a service outage or degradation of services

I need help and I don't have a UO account

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.