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After I have uploaded my data file to the Applications Manager server using GWBLOAD and loaded the data into Banner, is there a way to do housecleaning?

Currently, there is no way to "clean up" files that have been loaded to the Applications Manager servers by you. There is an internal scheduled job to clean up files every 14 days.

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Does Applications Manager affect my BANNER processes?

Applications Manager does not directly affect your BANNER processes. Consider these two separate applications. Applications Manager can be thought of an extension to BANNER in that it runs your jobs just like the old GUAPCTL BANNER form. There are cases where a BANNER form calls an Applications Manager job directly (especially in Financial Aid).

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I change parameters in the SGAPOPG form in BANNER. Do I have to set these parameters again in Applications Manager?

No. The module or chain that you run in Applications Manager will retrieve the values in the population selection that you set in SGAPOPG.

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Label Generation in SIS DWHS

Typicaly one selects from the Address object, the following fields:

  • FML Name
  • Address Line 1
  • Address Line 2

and you would probably want to qualify on the Address Code Type, at least. In addition, some further selection criteria might be desired, for example sorting by a field such as Zip Code (Address object) or Last Name (Person object). To accomplish this, you select (so that the field has the "blue dot") the field you would like to sort, Last Name for example. After you retrieve all of the records, you hide the Last Name column and then click on Results -> Show as Report -> Labels.

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Is there Macintosh support for Banner?

Macs are supported on a "best effort" basis. Since Banner was developed on and for the PC (Windows) platform, there are issues running it on Macs, particularly with the newer operating systems. Some Mac users use Banner via PC emulation software.

For more information on which web browsers are supported for Mac OSX, please see Compatible versions of Java and Banner.

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In IE, when I try to view a report, I get an error message saying "...Internet Explorer was not able to open this Internet site....". What's wrong?

This is usually a result of security settings on Internet Explorer. If this occurs, from within IE, do the following:

  • Click on Tools...Internet Options
  • Click on the Advanced tab
  • Find the location for Security Options near the bottom of the list
  • Click to clear the "Do not save encrypted pages to disk" check box
  • Click OK

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When I try to print the Payroll Managers Report, I get the message "Could not start print job".

Adobe Acrobat Reader 6.0 will not print PDFs with a file name larger than 256 characters. The URL for this report exceeds 256 characters. There are two options for working around this problem.

  • Use the Save button in the Acrobat toolbar within your browser to save the PDF report.
  • Print the report by either opening the PDF file from within your browser or from the Acrobat Reader application.

You can also change your Acrobat settings. This will affect all PDF files you launch from your browser.

  • Close your web browser.
  • Open Adobe Acrobat Reader.
  • From the menu, choose Edit -> Preferences.
  • Select Internet and remove the check from the box Display PDF in browser.

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When I try to run a report with Acrobat Reader and Internet Explorer, Acrobat reports the error message 'There was an error opening this document. The file can not be found.'

This happens when your Temporary Internet Files folder is full. To empty the folder, go to Tools...Internet Options, and click on the "Delete Files..." button in the Temporary Internet files box in the center of the General tab.

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The Banner Extract Data option returns data from a previous extract or produces a HTTP 404 Not Found error.

There is a new version of the Banner Data Extract that fixes this problem.

To use the new Banner Data Extract:

  • Log into Banner and go to the GUAUPRF form.
  • On the "Directory Options" tab, change the "Local directory for saving output" so that it points to a directory that you can write to on your machine's hard drive.
  • Change the "Data extract format" to WEBUTIL and save.
  • Exit GUAUPRF, log out of Banner, then log back in.
  • Go to a form and extract data the way you normally would.

You may or may not get a popup window that says "Do you want to install and run signed applet distributed by 'Product Management'?" If you get this popup, click "Grant always". One of the following may happen at this point:

  • If you are logged into your machine using an administrator account, a "WebUtil Install" message may briefly appear on your screen.
  • If you aren't logged into your machine using an administrator account, you may get a popup saying something like "WUC-19: Unable to write to local file... jacob.dll". Click OK. The window focus will jump to a blank browser screen at this point. Do not close the blank screen; instead, click on the Banner screen to reset the focus.

Note: while this error is ignorable, your system administrator may want to log into the machine and perform one data extract. Doing so will install jacob.dll and make the popup box and window focus problems go away. An "Extract Performed" popup will appear. Click "Save File" to create a .csv file in the directory that you specified on GUAUPRF (#2 above). If you get a popup that says "WUF-201: Unable to open file...", check GUAUPRF and double-check that the directory you selected exists and is writeable. Open the extracted file in Excel or whatever program you normally use for .csv's.

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How do I archive old e-mails?

Sometimes you may wish to archive e-mail messages — for example, if you're leaving the university and want to keep your messages.

How to archive e-mail messages will depend on which e-mail program you use. See How to Archive Old E-Mail Messages for step-by-step direction for Mac Mail, Microsoft Outlook, and Thunderbird.

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What do I need to do to get access to Banner if I am an employee in the Chancellor's Office?
  1. Complete the UO ID Request for Non-Employees form and send to the UO Payroll Office. UO Payroll will provide UO ID by e-mail.
  2. Complete the UO Banner Access Form, indicate UO ID, obtain signature from the Controller, and send via campus mail to UO Information Services Computing Accounts Administrator. She/he will create a Duck ID account, claim it, create an @uoregon.edu e-mail, set up forwarding to preferred @OUS.edu e-mail, create the Banner account, and provide the username and initial password by e-mail.
  3. Complete the FIS/HRIS User Profile form indicating the system privileges needed. The Controller should sign as Department Head. Send via campus mail to UO Business Affairs Info Systems. Business Affairs will notify user by e-mail when privileges are assigned.
  4. If Student Information System (SIS) access is needed, complete the Student System Access Request form  (as in #3 above) and send it via campus mail to UO Registrar.

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What do I need to do to get access to Banner if I am an employee of the OUS Internal Audit Division?
  1. Complete the UO ID Request for Non-Employees form  and send to the UO Payroll Office via campus mail. UO Payroll will provide UO ID by e-mail.
  2. Complete the UO Banner Access Form, indicate the UO ID, obtain the signature of the Director of OUS Internal Audit Division, and send the form via campus Mail to the UO Information Services Computing Accounts Administrator. She/he will create a Duck ID account, claim it, create an @uoregon.edu email, set up forwarding to preferred @OUS.edu e-mail, create the Banner account, and then send an e-mail with username and initial password.
  3. Complete the UO FIS/HRIS User Profile form indicating the system privileges needed and send it to UO Business Affairs Info Systems. The Director of OUS Internal Audit Division should sign as Department Head. UO Business Affairs will notify user by e-mail when privileges are assigned.
  4. If needed, complete the UO Student System Access Request (per #3 above) and send it to the UO Registrar.

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I installed the most recent patch for Google Chrome, but the PSI still labels it is insecure. Why?

During the update process, Google Chrome does not remove old software files. Once the PSI scans the machine, it will still label the old software files as insecure. To fix this, manually remove the old files:

1. Select Start > "Computer" or "My Computer" for Windows XP users
3. Double-click on Local Disk (C:)
4. Hightlight the Address bar and insert C:\Users\yourUserName\AppData\Local\Google\Chrome\Application
5. This is the folder which stores the current and previous versions of Chrome. Finally, remove the old version.
6. Double check to make sure they are removed by re-scanning the machine

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What is the recommended setup for the Auto-Update functionality in Secunia PSI?

For most users, it is recommended that you enable the Auto-Update functionality. This makes it so that the moment a patch is available for a program, PSI can update it automatically reducing the effort involved in installing a patch and making it easier to keep the program secure. Users that require specific versions of Java or other applications may wish to consider manually approving updates.

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How do I enable/disable the Auto-Update feature in Secunia PSI?

1. Open Secunia PSI
2. In the menu on the left, click "Configuration"
3. Select "Settings"
4. Under the PSI Settings tab, select "Enable automatic program updates" to enable/disable the feature

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Secunia PSI says that my programs are all secure, but I know that there is a more recent version for one of the programs. Why does this happen?

Secunia only reports patches which fix software vulnerabilities and disregards patches that focus only on functionality. If you believe that there should be a security related patch available for a program, please contact the vendor's website directly.

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Is an Internet connection required to use Secunia PSI?

Yes, PSI requires an Internet connection to operate.

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Where are application updates downloaded from for Secunia PSI?

Application updates are downloaded directly from the respective vendor's website rather than from Secunia.

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Secunia PSI identified an application as being vulnerable but there are no updated versions of the application. What should I do?

The best course of action would be to uninstall the program until a secure version has been released.

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How do I search for a past email or calendar items in Outlook?

The Instant Search feature of Outlook 2010 and Mac Outlook 2011 lets you quickly find items. You can use this feature in all of your Outlook folders, such as Mail, Calendar, Tasks and Contacts.

For instructions on how to use the Instant Search feature on Outlook, see the following articles:

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How do I share an Outlook calendar with other people?

Sharing an Outlook calendar with other colleagues can be very useful in many ways. For instructions on how to share an Outlook calendar with other people, see either of the following articles:

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What functions does the Outlook calendar have?

The Outlook calendar has many useful functions, including creating appointments and reminders, organizing meetings, viewing group schedules, and much more.

For more information about the Outlook calendar, see these resources from Microsoft:

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How do I schedule an appointment in Outlook?

Appointments can be thought of as setting reminders in Outlook. Appointments do not involve inviting other people or reserving resources. You can designate appointments as free, busy, tenative, or out of the office, which allows other Outlook users to know your availability.

For instructions on how to create, change or make an existing appointment recurring, see either of the following articles:

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How do I schedule a meeting using Outlook?

For instructions on how to schedule a meeting using Outlook, see either of the following articles:

TIP: The difference between a 'meeting' and an 'appointment' is that meetings are calendar events with invitees and appointments do not have invitees.

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How do I look at another person's calendar in Outlook?

If you would like to look at another person's calendar, you first need permission to his or her calendar to open it. If you do not have permission, a request is sent via e-mail to the other person.

For instructions on how to view another person's calendar, see either of the following articles:

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