University of Oregon

Missing Plug-In on Blackboard for Mac Users


If you are having issues with Blackboard concerning missing plug-ins while attempting to download PDF documents on more recent versions of Firefox or Safari, follow these instructions:

  1. Download the PDF Browser Plug-In from
  2. When on the website, click on the PDF Browser Plugin button located at the bottom of the page.
  3. In the column on the right side, click the “Download Now” button.
  4. You will be prompted to 'open with' or 'save file', select Save File and click OK.
  5. Open the saved file.
  6. Double click the 'PDF Browser Plugin.mpkg' file
  7. This will begin the installation process. Follow the installation instructions.
  8. When prompted for the license number during the first use after downloading this Plugin, select “Educational Use” to allow the use of the software without cost.

For techincal support, please contact the Technology Service Desk.