University of Oregon

Wireless change on June 16 may require you to take some steps


On Thursday, June 16, 2016, between 5am and 7am, Information Services will be switching to a new system for the UO Secure and eduroam wireless networks.

This change will require action by many people the first time they connect to these wireless networks after the change.

  • Some Mac users (and others) may be unable to connect until they install a new wireless profile from
  • Some people may simply be asked to trust a new certificate or reenter their credentials

Mac users can act proactively by installing a new wireless profile before June 16. To do that, go to and walk through the steps. (This will install the new certificate while leaving the old one in place.)

In the past, Windows 7 users have sometimes received misleading prompts saying their passwords were bad when really they just needed to install a new wireless profile. We did not encounter this situation in recent testing.

If you have any questions or run into issues on June 16 (or any time), please contact the Technology Service Desk.