University of Oregon

Document Imaging System Information


The Document Imaging System at the University of Oregon is comprised of many components that work together to provide numerous resources and abilities to the involved departments. The components have been assembled from numerous sources, from commercial to open-source to in-house.

The University of Oregon purchased site licensing from Hershey Systems, Inc. for their document imaging product, the Singularity EDU Suite. Hershey Systems has since been acquired by Hyland Software, the makers of On Base.

We currently use multiple modules from this suite and are adding more as they become feasible and available.

  • Singularity Archive

"Utilizing a completely web-based document management system, the Singularity EDU Suite provides one of the most robust systems on the market today. The document management and retrieval system, called Singularity Archive is the backbone of the entire system, and provides the features and functionality needed from the departmental level to the enterprise level. Functionality includes, remote scanning, annotations, document retention, load balanced storage, multi-server scalability, and operating system and database independence."

  • Singularity Capture - Scan and Index

"Encompassing many different methods of image and data capture, Singularity Capture offers one of the most comprehensive data and image acquisition software available. Whether you need powerful, form specific OCR, mass image capture and input, online forms data capture and image, or a COLD solution, the Singularity Capture products will fit your needs."

  • Singularity Workflow

"Singularity Workflow seamlessly integrates with Singularity Archive. This integration offers business process workflow and automation for institutions to utilize technology to automate current paper based and data based processes. Deploying Singularity Workflow, business processes achieve a higher degree of accountability, accuracy and efficiency."

  • Singularity Forms

"Singularity Forms integrates with Archive and Workflow to offer a truly web-based experience for an institution. Utilizing the power of fillable PDF forms, Singularity Forms hosts the form, collects data, images the completed form, and, when coupled with Singularity Workflow, enters a completed form into a workflow process. Singularity Forms offers a robust online solution offering realtime data collection and form imaging for later retrieval."

The University of Oregon currently runs the Oracle 10g and 11g database in a RAC (Real Application Cluster) configuration combined with an EMC SAN (storage area network). Oracle RAC provides the ability to cluster 2 or more pysical servers in order to masquerade as 1 database. This helps reduce the number of single points of failure in the entire system and will allow us to survive the failure of 1 of the physical database servers.



The University of Oregon currently uses Dell servers to provide both database and application server services for document imaging. The database servers are configured in an Oracle RAC configuration (defined above) and the application servers are configured with a primary server handling all traffic with a standby server ready to take over in the event of a failure. We also have additional server and service capacity that we can enable on an "as needed" basis to support services such as bulk loading or excessive scanning and indexing requirements.

The University of Oregon currently uses and suggests the use of the Fujitsu fi-5650c or fi-5750c scanners due to their ability to cleanly scan security paper documents.

From Fujitsu's website:

"With high scan rates of up to 57ppm/114 ipm (300 dpi), onboard JPEG compression, and duty cycles of up to 8,000 documents per day, the Fujitsu fi-5650C and fi-5750C scanners combine performance and dependability to create outstanding production scanning solutions. They also scan at 71 ppm/142 ipm in landscape orientation and feature an optical resolution of 600 dpi for amazing image detail."

We use a Kofax Adrenaline 650i UltraSCSI PCI card to ensure high bandwidth data transfer from the scanner to the computer. This allows us to make advanced adjustments to the document on the fly.

Many other makes and models of scanners are supported by this system. These are the suggested models for high to medium volume scanning with advanced image optimization.

The UO Batch Switcher is a utility developed by Sean Flaherty to aid in selecting appropriate batch folders for indexing documents. When documents are scanned, they are placed into batches based upon their type, importance or other distinct factor. These batches by default are not seperately accessible by the Singularity Index Module, thus the need for a utility to allow a user to change their default batch folder. Further enhancements to the UO Batch Switcher include a filter by department, real-time numbers of images and batches within the batch folder, and the ability to toggle between the production and test server.