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  • Useful keyboard shortcuts: Windows-D: Go to the bare desktop. If you're in the Start screen, you just switch to the desktop. If you're in the desktop, it behaves like the Windows 7 hotkey,...
  • Microsft Exchange is the service many UO faculty and staff use for calendars and email. Exchange can be used on iOS devices, which include iPhones, iPads, and iPod Touches. Some users have...
  • Secunia PSI (short for Personal Software Inspector) is a utility which helps keep your computer's software up-to-date. It does this by scanning your PC, providing information about out-of-date...
  • Creating a system image can be useful if you want to backup an image of the entire computer, including files, settings, and programs. You will need as much space as your system is currently using to...
  • The following are some Frequently Asked Questions regarding the A&AA File Server. For instructions on connecting, see A&AA File Server. Need help? See A&AA Technology Services. Question:...
  • How to back up a computer running Windows 7: Select Start menu Click on search bar Type “backup” Select “Backup and Restore” Once the window is open, click on “Set up backup” It will take a...
  •   Safe Mode Windows 8 This will describe how to boot into safe mode with windows 8. Start the computer and load into windows Open the live tiles view and type "msconfig" and hit enter In the...
  •   What are cache and cookies? Cache are files (html, images, multimedia, etc) that are stored locally on your computer so the next time you return to a webpage you are shown the cached version....
  • UO Secure is a secured network (WPA2). The primary benefits are increased security and automatic logins on this wireless network. 1. In either Firefox or Internet Explorer go to http://...
  • Connecting two Macs with an Ethernet cable is fairly simple. This page guides those new to the process through some potential challenges. Basic Connection For almost any new Mac computer it is...
  • This video will show you how to get started using Wiki (wiki.uoregon.edu).   Note: Wiki will be permanently retired on April 14, 2016. Its content will be moved to Confluence.uoregon....
  • Finding the Version of macOS/Mac OS X You Are Running Knowing what software you're running on your computer is necessary for many different things, such as purchasing the correct software for...
  • Bomgar Remote Support Service Level Agreement­ Overview This Service Level Agreement (SLA) is a general agreement between Information Services (IS) and the University of Oregon IT community....
  • Viruses and malware have made their way to ordinary Mac users. The main face of this new threat to Macs is the Mac Protector virus. Luckily, it is a very easy virus to remove.   The Symptoms:...
  • The Palm Treo is capable of synchronizing your mail through Exchange over the cell phone network, similar to an iPhone. To set up Exchange on a Treo: Click on Versamail. If you have already tried...
  • Have you ever been in a situation where you and your friend(s) want to access the internet but there is only one ethernet port? Well, with Mac's sharing capabilities, you can easily and quickly turn...
  • For step-by-step directions on how to install a fresh version of OS X, see Apple's support site at http://support.apple.com/kb/HT1710.
  • A clean install of an operating system is just like a normal installation except it installs on a completely blank hard drive. If you do a clean install on a drive that has been previously used, all...
  • Changing the dimensions of an image can be very important. Often when formatting options are limited, an image may have to be exactly the right size for a webpage, blog, or profile. An image can be...
  • The Media Access Control address (MAC address; no relation to Apple or Macintosh computers) is a unique identifier for computing devices on a network. A MAC address is somewhat like a serial number,...
  • This video shows how to configure Mircosoft Outlook 2007. For text-based step-by-step directions, see Configuring Microsoft Outlook 2007.
  • In July, 2011, Apple released the newest version of it Mac OS X operating system, Mac OS X Lion. This new version has all of the old features that Mac users expect as well as some new ones that make...
  • As a user of UOnet, the UO’s campuswide network, you are responsible for learning some of the basic ideas and terms related to the Internet and recognizing how to be a good "net citizen." Write...
  • How do I enable Shell access? Shell access is disabled by default for all accounts created after Spring Term 2009. To enable shell access for your account, perform the following steps: 1....
  • Some Mountain Lion (OS X 10.8) users have found that their WiFi connection is somewhat unpredictable. Their network connections will drop at random. This article provides 2 fixes for this; fix #1...
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