University of Oregon

Knowledgebase and Tip Sheets

Helpful information about general IT topics.

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  • Viruses and malware have made their way to ordinary Mac users. The main face of this new threat to Macs is the Mac Protector virus. Luckily, it is a very easy virus to remove.   The Symptoms:...
  • The Palm Treo is capable of synchronizing your mail through Exchange over the cell phone network, similar to an iPhone. To set up Exchange on a Treo: Click on Versamail. If you have already tried...
  • Have you ever been in a situation where you and your friend(s) want to access the internet but there is only one ethernet port? Well, with Mac's sharing capabilities, you can easily and quickly turn...
  • For step-by-step directions on how to install a fresh version of OS X, see Apple's support site at http://support.apple.com/kb/HT1710.
  • A clean install of an operating system is just like a normal installation except it installs on a completely blank hard drive. If you do a clean install on a drive that has been previously used, all...
  • Changing the dimensions of an image can be very important. Often when formatting options are limited, an image may have to be exactly the right size for a webpage, blog, or profile. An image can be...
  • The Media Access Control address (MAC address; no relation to Apple or Macintosh computers) is a unique identifier for computing devices on a network. A MAC address is somewhat like a serial number,...
  • This video shows how to configure Mircosoft Outlook 2007. For text-based step-by-step directions, see Configuring Microsoft Outlook 2007.
  • In July, 2011, Apple released the newest version of it Mac OS X operating system, Mac OS X Lion. This new version has all of the old features that Mac users expect as well as some new ones that make...
  • Some Mountain Lion (OS X 10.8) users have found that their WiFi connection is somewhat unpredictable. Their network connections will drop at random. This article provides 2 fixes for this; fix #1...
  • Gmail is a popular, powerful and viable email provider for many users, and many UO students and faculty choose to move to it when their time at the UO ends. Here's how to migrate your emails to...
  • My roommate's computer recently developed the problem of whenever he would right click. An error message would appear, stating:  c:/windows/explorer has encountered an error and needs to close....
  • Not sure what shell is? See Systems - Documentation - Shell. Before logging into Shell you need to make sure you have enabled shell access for your UO account. To learn how, see Enabling Shell Access...
  • Overview The following is an overview of the startup sequence, error conditions, and behaviors for all Intel-based Macintosh systems. For any other issues besides these errors and symbols, and you're...
  • Summary This document provides steps to view a Gmail / Google Calender using your Exchange/Outlook account.  Google may update their back-end software and/or...
  • In OS X 10.8 Mountain Lion and OS X 10.9 Mavericks, there are new default security settings. These new settings make it so that one can only download applications that were written by authorized...
  • Summary This document provides directions to allow a Gmail or Google Calender user to view your Exchange calendar. Requirements For this process, you will need all of the following: A uoregon.edu...
  • Overview To share files between any two machines they will need to be on the same network. The easiest way of doing this is connecting both machines to a common hub, switch, or router. A crossover...
  • This page explains how to set up your Android device to use the UO Secure wireless network. (Tested on Android 1.6, 2.1, 2.2 and 4.2.1) UO Secure is a secured network using WPA2 encryption that...
  • Static IP address is an alternative to the default dynamic IP address. A static IP will be fixed and most reliably reached.  Using static IP address assignment for all devices on the home...
  • This document explains the steps in getting a static IP address on android devices. The steps will vary with different versions of android.  This document is aimed towards the most recent...
  •   This article will explain static IP addresses and walk through the process of getting a static IP on mac. Static IP addresses mean that you will keep the same IP address every time you connect...
  • Connecting to UO Secure is possible by running the standard setup process provided by the university, but there is also a way to connect to this network manually. To set up the UO Secure wireless...
  • This document explains the steps in getting a static IP address on iOS devices.   When using static IP addresses on home and other private networks, they should be chosen from within the...
  • Mavericks On October 22nd, 2013, Apple released their latest operating software of 10.9 (also known as Mavericks). You may be wondering why your Mac is telling you that you have updates all the time...
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