University of Oregon

Knowledgebase and Tip Sheets

Helpful information about general IT topics.

Pages

  • If you forget the password for your account on your Macintosh, it limits your ability to make changes to settings, add or remove programs, and overall achieve complete functionality with your Mac....
  • If you're interested in learning more about how to use the Microsoft Office products associated with Office 365, the following free resources are available. From Skillport eLearning (faculty and...
  • An "archive and install" allows you to reinstall the operating system from the recovery partition on your machine while perserving all of your personal data. Reinstalling the operating...
  • Faculty, staff, and students have their own personal web space at pages.uoregon.edu/<DuckID>. This space is for web pages, graphics, and document storage. Uploading Files to Your Web Space For...
  • McAfee VirusScan uses on-access scanning to guard against all types of viruses and malicious code, including new and unknown threats. VirusScan offers unintrusion protection to block viruses,...
  • A "hard refresh" is a way of forcing your browser to load the most recent version of a webpage. Sometimes when changes have been made to a webpage, they are not displayed immediately...
  •   Security Resources & Information The UO Technology Service Desk is happy to assist all affiliated members of the university with securing a computer with an antivirus program or...
  • This guide will provide information on how to use Microsoft Outlook 2010 (Windows) or Outlook 2011 for Macintosh. General Information Microsoft offers a vast array of help and how-to guides, see the...
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