- What happens if I run out of licenses?
Additional licenses may be added at any time at the request of an Organization Administrator.
- Can the Systems group see or control how I use the Satellite service?
IS Systems has no control of or visibility into systems, profiles, packages, or activation keys associated with your Organization. We can see (although not edit) your user list, and audit and alter your channel license counts.
- What happens if our last Organization Administrator leaves without promoting a replacement?
If an Organization Administrator leaves without granting Organization Administrator access to another user, IS Systems has no way to add or promote new administrators. A new Organization will have to be created, and systems re-registered.
- How do I install a new system from the Satellite server?
Netboot directly from the Satellite server for bare-metal installation is not supported. Network installation will require initial booting off CD/DVD media or configuration of your own DHCP and TFTP servers. We will provide updated installation media and instructions for configuring standalone PXEboot and Kickstart systems. Once booted, systems may use kickstart profiles defined within the Satellite web interface.
- Can I be a member of more than one organization?
No, each user may be a member of only one organization.
- Why can’t my users see any of the systems registered to our organization?
Users without the Organization Administrator right cannot see ungrouped systems. Either promote your users to Organization Administrators, or place your systems in System Groups that your users have access to. If you want to be sure that they can see newly-registered systems, ensure that your users have a Default System Group set. For more information on user management, see the Users section of the Reference Guide.
- Why don’t my scheduled actions execute exactly when they’re set to?
Scheduled actions are executed by the client the first time rhn_check is run to contact the server after the scheduled time. For this reason, scheduling is not a precise operation. You can gain some control over the window in which an operation will be performed by reducing the checkin interval in /etc/sysconfig/rhn/rhnsd and restarting the rhnsd service. This option defaults to 240 minutes (4 hours), and can be set as low as 60 minutes.
- Why are all the times displayed in EST?
The web interface time zone is configurable per user, and defaults to EST. You will find the setting under Overview -> Locale Preferences.
- What Software Channels are available?
Please see the Red Hat Software Channel List for more information on channel availability.
- What happens to secondary Software Channel subscriptions when a system is migrated to the Satellite server?
Only base channels are maintained when migrating systems. You will have to manually re-subscribe your systems to any additional channels. A utility script is available to generate a reference report of the software channels you are currently using on RHN. Download the script, and run it from the command line on a system with Python installed.