University of Oregon

Services - Jabber


Product/Service Details

Product Title:
XMPP Service

Service Category:
Instant Messaging

Summary Description:
U of O Information Services offers enterprise Instant Messaging services

U of O Information Services offers this service to all staff, faculty, and student employees free of charge.

General Description:
Information Services – Systems is offering the following at this time.

  • Jabber/XMPP secure client access via on port 5222


  • Your Duck ID is used to login to jabber. For information see our Duck ID page.
  • Your jabber account is your Duck ID plus, as in
  • A jabber/xmpp compatible Instant Messaging client is required to connect to the Jabber service.

Requesting a Jabber account or Jabber shared group

To request a Jabber account or a Jabber shared group, fill out the Jabber Intake Sheet.

Account/Group Request Requirements

  • Any Faculty, Staff, or Student Employee within a department using the central Active Directory service may be granted a Jabber account.
  • Requests for Jabber accounts are done by provisioning groups of users via Active Directory groups.
  • These requests must be made by a Full-time IT staff who will act as the point of contact.
  • OU Admin or delegated point of contact is responsible for group membership management via Active Directory.

Contact Information:

  • Support for Jabber account creation and Jabber Shared Groups is provided by the Technology Service Desk.
  • Support for Jabber client software (e.g. Pidgin, Spark, iChat) is provided by your local IT support group.