University of Oregon

UO Telecommunications Billing Rates


Departmental Billing

Departmental billing is handled by NTS at 541-346-6387,

Service - Charge per Month Unless Otherwise Stated

Standard Rate

Analog Phone Services*  
Analog phone service (includes basic phone set, wall or desk)   $25.50
Alarm lines (analog)   $25.50
Courtesy phone line (includes basic phone set) - UO Campus internal calling only   $19.50
Digital and IP Phone Services*  
Avaya sets model #  
    8434, 6424   $51.50
    8410, 6416, 2420   $41.50
    9630 IP phone   $41.50
    1608 IP phone (no longer available)   $32.50
    off-premisis surcharge     $5.00
Avaya optional button modules ("sidecar") for 2420, 9630 phones, per module/mo.   $10.00
Labor Services†††  
    Flat rate services  
    Adds, Moves, Changes requiring technician field visit, per workorder  
        First Line   $80.00
        Each additional line on same workorder at same location, up to 5   $40.00
        Obtain quote for work involving more than 5 lines and/or multiple locations  
    White Stag building - Adds, Moves, Changes w/Tech, per workorder, up to 5   $30.00
    Moves, Adds, or Changes, software only (no Tech visit), per workorder (up to 5)   $30.00
    Minor software changes, per order     $5.00
    Variable rate services  
    Technician's Rate/HR (used when flat-rate installation fee above does not apply)   $75.00
    Telecom Programming Rate/HR ( again, used when flat-rate fee is not applicable)   $40.00
    Advanced/unique programming needs and solutions, per hour: $125.00
Radio Services, long term rental rates:  
Portable/Base Radio   $31.50
Radio/Phone Interconnect     $4.00
For short term rental rates, please obtain quote     call
Other Services  
Dry Wire Pairs, per leg      $13.00†
HDSL extension of DS1 circuit    $50.00
OPX service (includes UO analog dialtone and Qwest fees)    $69.00
Reserve a UO extension number, price/mo      $5.00
Change 8400 to Digital 2420, per set (one-time fee)      $50.00††
Change IP 1608 to 9630, per set (one-time fee)        $59.00††
Phone Rental Services  
Game lines - 3 days or less, per line, includes domestic Long Distance (one-time fee) $100.00
Game lines - several months, fee per line per month   $35.00
    Obtain quote for installation.  
Special Call Handling Services  
Voice Mail Bulletin Boards, Automated Attendants & Software only Mailboxes     $5.50
ACD member, each     $8.50
Purchase Prices of Equipment (pricing subject to change based on market)  
Phones: (one time purchase fee: does not include monthly phone service fees)  
Avaya 6221 simplex speakerphone     $75.00
Avaya 8110 speakerphone      $60.00
Polycom analog conference speakerphone     $400.00
Avaya B189 IP POE conference speakerphone     $915.00
Handset, 14 foot     $2.50
Handset, 25 foot     $6.00
Line cord, 14 foot     $4.00
Line cord, 25 foot     $7.00


Headset:(one time charge) phone model
Wireless   2420 9608 & 9630
CS540   $275.00 $275.00
CS520   $295.00 $295.00
Wired all models
Over-the-ear style $123.00
Over-the-head style $94.00
adapters (as needed)  



All student billing is handled by Bobbi Bothel at 541-346-1023, or send a comment to



Standard Rate

Dorm/Family Housing residential line (price per line)   $16.50
Voice Mail Family/Graduate Housing, per month   $3.00
Call Waiting, Family/Graduate Housing, per month   $1.50
Install Charge (one time fee)   $25.00



(*) Customers not affiliated with UO, OUS or other public agency add $11/mo
(†) Complex runs may cost more, obtain quote from Network and Telecommunications Services.
(††) Plus workorder fee.
(†††) Unique or custom solutions are quoted at labor rates/hour above. Typical moves/adds/changes are flat-rate.


Analog (Single) Phone: price includes analog dial tone with associated direct-in-dial extension number and one black single line tap set or wall set, one voicemail box, local, network and long distance calling capability (depending upon Class of Service requested by Department), assorted preprogrammed features including call-coverage path and hunting.

Voicemail Bulletin Boards, Automated Attendants, and Software Mailboxes: price per each additional item.

Digital Phone: price includes one digital telephone set, multiple appearances of one single direct-in-dial extension number (user's primary line), access to local, long distance and network calling, one voicemail box, and assorted preprogrammed features.

Minor Software Changes: price per order covering changes to Call Coverage Paths, voicemail coverage, Call Pick Up Groups, Class of Service changes, etc. which take very little time. This will replace the Service Order Charge for simple changes.

Service Order Charge: price for a standard service order, which covers 15 minutes of programming time, 15 minutes of technician's time and all other processes to finish the order. Call 346-6387 for further information.

Technician's Hourly Rate: price per technician/hour. Does not include supplies which are billable back to the department for work done.

Telecommunications Programming Rate: price per programmer/hour