University of Oregon

Configuring Thunderbird

Audience
Faculty/Staff
Researcher
Student
GTF

These directions are for Thunderbird version 1.5 and later.

Note: The Technology Service Desk does not provide support for the use of Thunderbird with Exchange accounts. If you use Thunderbird with an Exchange account, you may run into issues that the Tech Desk can't help you with. (Also, please note that Thunderbird only works as an email program; it does not support the calendaring functions of Exchange.) For an alternative email program for Exchange accounts, we recommend using either Outlook or whatever email program came with your device. For more information, see Configuring Your E-mail Program.

If Thunderbird does not automatically start the account creation wizard, from the Tools menu select Account Settings..., then click the Add Account... button in the lower left.

  1. Click the Next > button
  2. Enter your name, email address, and password. Then, click the Continue > button
  3. This will load and then fail.
  4. For the incoming server, select IMAP. The server hostname should be imap.uoregon.edu. The port should be 993.
  5. For the outgoing server, select SMTP. The server hostname should be smtp.uoregon.edu. The port should be 587 or 465
  6. Then, click retest. The server should find some more information and the Done button should become active.
  7. Click Done and your account should be ready to go.

Updating Your Password on a Mac

  1. Open Thunderbird
  2. Click on the Thunderbird menu and select Preferences
  3. Click on the Security tab
  4. Click on Saved Passwords
  5. Click on your username that is displayed
  6. Click Remove
  7. After you remove the password, quit Thunderbird
  8. Reopen Thunderbird
  9. You will be prompted for a Mail Server Password. Enter your new password in the empty box.
  10. Make sure you put a check in the box that reads Use Password Manager To Remember This Password
  11. Click OK

Update Your Password on a Windows PC

  1. Open Thunderbird
  2. Go to Tools and click on Options
  3. Click the Security button, and go to the Passwords tab
  4. Click Saved Passwords
  5. Click Show Passwords. You may be prompted for the master password.
  6. A box will appear that says "Are you sure you wish to show your passwords?" Click Yes.
  7. If you have opted to save both your incoming (IMAP) and outgoing (SMTP), you will see them listed separately (even though they are the same)
  8. Highlight the password(s) and click Remove
  9. Close all windows and quit Thunderbird
  10. Reopen Thunderbird
  11. You will be prompted for a Mail Server Password. Enter your new password in the empty box.
  12. Make sure you put a check in the box that reads Use Password Manager To Remember This Password
  13. Click OK

Your password is now updated.

If you need additional assistance with this process, please contact the Technology Service Desk.

Video Directions:

See How to Configure Mozilla Thunderbird.