University of Oregon

Using UO Webmail's Advanced Features


If you are an Exchange user, visit to read your email. If you don't know whether you use Exchange, see How do I know if my email uses Exchange or IMAP?

Did you know? Webmail is 100 percent Unicode compliant, which means it is capable of handling messages written in non-English character sets. It also offers convenient searching and customization options.

Using the Address book
The address book stores all of your e-mail contacts and allows you to add contacts, compose a message to selected contacts, delete, import, and export those contacts, as well as create groups to personally organize your contacts into discrete groups.

  • To create a new contact card, click the Create new contact card button (the plus sign on the bottom of the column). To compose a message to one of your contacts, select the contacts from the list and click on the "Compose" button. To remove a contact, click the Delete selected contacts button (the trash can on the bottom of the column).
  • To import contacts, click on the "Import" button. You will then be prompted to import from a vCard data file. Click the "Browse" button, select the desired vCard data file, and then click open. This will import all of the contacts contained in the card. Beware that contacts consisting of only an email address will show up as a null once imported.
  • To export your contacts click the "Export" button. You will be prompted to save the vCard file.
  • To view the information about the contact click on the contact, the information will be displayed in the right side of the screen.
  • To create a group in your address book, click here

Color coding and other visual aids

  • Unread messages are shown in bold with a blue star
  • If you flag a message, it's displayed in red. (To flag a message, right click the message and select the "mark message As Flagged" selection from the drop down menu.)
  • The gray arrow next to a message indicates that you've replied to it.
  • A paper clip symbol indicates that the message contains an attachment.
  • If you opt not to store deleted messages in the Trash folder, they are displayed with a line through them before they are purged.

Managing Messages
Selecting messages for more actions: If you want to move messages to another folder, print a message, or flag them in red, right click the message to open the More Actions… menu to select an action.

Message Search/Filtering
Type keywords in the Filter box in the upper right corner of the window to display only those messages that match the criteria.

HTML Editing Features
When you compose a message in Webmail, the default editor type is plain text. For a much wider variety of formatting options, change the editor type to "HTML". A toolbar of buttons will appear above the body of the message. You will recognize most of the buttons from your favorite word processing software.

Font style, alignment, bullet lists, size and color are all options on the first row. The second row has more advanced functions to insert HTML content. You can create a link to a web page by typing some text, highlighting it, and then clicking the link button. You can also insert custom characters, pictures or videos by clicking the corresponding buttons in the next panel.

If you want to edit the HTML of your message directly, click on the small "HTML" button, and that will bring up a second window that contains the source code of your message.

Folder Sort Options
Webmail has a quick way to change how messages are displayed in a folder. Locate the sort options button (highlighted in red, below) and click it.
You get the following options for the currently selected folder of messages. Not only can you turn off columns (if you don't wish to display the message size, for example), but you also get quick access to change how messages are sorted.

NOTE: The "From/ To" option will allow you to view who emails are from in your Inbox and who your emails were to in your sent folder. 

Bottom Toolbar
Webmail has additional controls at the bottom of the message list window.

Selecting E-mails
There are five selection options available in the drop down window labled "Select": All, Current page, Unread, Invert and None. WARNING: Choosing "All" will select every message in that folder. Use the "Current page" selection unless you want to select all email is the selected folder.

Keyboard Shortcuts
Click the Shortcuts button at the bottom of the page for a list of all available keyboard shortcuts.

When working with e-mails that have multiple replies, you can quickly group all responses into one list by selecting the threads option 1051. Choose to expand all of the correspondence, only the unread messages, or collapse all of the messages in the threads drop down menu.

Page Navigation
On the right of the bar you can navigate multiple pages of e-mails with a simple forward and back arrow. There is also theoption to skip to the first and last pages.

Disk Usage
Displays the percentage of server space you are using. This is diplayed at the lower left corner of the screen.

You can modify various options of Webmail by clicking the Settings icon in the top right.

Under the Preferences tab, you can edit your language selection, the frequency with which Webmail saves Drafts, and Special Folders, among other options. Special Folders let you pick which folders on the server are used to store messages for your Inbox, Sent, Junk and Trash.

The Folders tab allows you to select which folders to display as well as create and delete existing ones.

The Identities tab manages which name is displayed when you send e-mail. If your name has changed or you prefer a nickname, this is where you would change those settings. You can also enter a signature, which will be added automatically to each e-mail you send.

Other Useful Features
Webmail has additional user-friendly features for managing your e-mail, such as:

  • Address book importing: you can easily import your address book from another address book in the vCard format. Due this by selecting "Address Book" from the top right followed by the "Import Contacts" button.
  • Adding a signature: You may add a signature to your account by clicking “Settings” from the top right, followed by the “Identities” tab. Locate and select your Display Name on the left. Enter the desired text in the box on the right. Complete this step by selecting “Save" 

Video Instructions

For video instructions, see How to Use the UO Webmail System.

If you need additional assistance please contact our Technology Service Desk