University of Oregon

UO Wiki to merge with on April 14, 2016

Since 2010, Information Services has been maintaining two wikis:, open only to IS staff, and, open to anyone on campus. Maintaining these two separate wikis has led to duplication of efforts by IS staff and posed challenges in collaborating with our IT colleagues on campus.
To improve efficiency, we will be merging Wiki into Confluence on April 14.
The merger will bring a variety of changes for Wiki users. We have prepared an FAQ and will also touch on some of the key points below.

Visibility of Content

Currently, some people use Wiki for posting publicly viewable content. For security reasons, once Wiki has been merged into Confluence, content will be accessible only from the UO network. To see content, people will also need to have a Confluence account, be logged in, and have access privileges for the space in question.

Access Eligibility

Going forward, Confluence accounts will be granted to UO employees who work in IT and, on a time-limited basis, to non-IT employees collaborating on projects with IT units.
Most current Wiki users will also be given access to Confluence, regardless of their IT affiliation. Specifically, people who logged in to Wiki at least once between October 1, 2014 and October 1, 2015, will automatically be granted active accounts in Confluence. Wiki users whose usage came before or after that time will need to request account activation.
See the FAQ for details.

Alternatives to Confluence

Due to the changes in access and content visibility, we know Confluence won't work for all Wiki users. For these users, there are several collaboration and web-publishing services available that may be a better fit. More information is available in the Alternatives Guide for Wiki Administrators. (The guide also includes more information about Confluence.)
Need help moving your content from Wiki to a different service? Call the Technology Service Desk at 6-HELP. We'd be glad to help!

New Confluence Accounts

As mentioned above, many current Wiki users will automatically be granted accounts in Confluence as part of the merger on April 14. All others who meet the criteria for Confluence access can request accounts starting on April 4. Please see the FAQ for details.

New Wiki Accounts

Automatic creation of new Wiki accounts was turned off at 5pm on Thursday, Feb. 4. For details about obtaining new, temporary Wiki accounts for use up to the merger, please see the FAQ.

Action Item: Review Best Practices Guide

The expectations for content security in Confluence are different than in Wiki. If you will be using Confluence, please review the Best Practices Guide for Confluence Users, which details your responsibilities as a Confluence user, lists types of content that should not be stored in Confluence, and more.

Frequently Asked Questions (FAQ)

For more details about the project timing, process, and how it may affect you, please visit the FAQ, which we will continue expanding over the next few months.
If you have any additional questions, please don't hesitate to contact the Technology Service Desk at or 6-HELP (6-4357).