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IT Connections

Posted on: 02/27/2014
The University of Oregon Libraries, Information Services and Academic Affairs joined forces to launch a pilot program fall term to evaluate the use of electronic textbooks, or e-texts, instead of...
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How can I forward my e-mails to another account?

To view or change your e-mail forward,

  1. Go to duckid.uoregon.edu.
  2. Click on the Manage your Duck ID link
  3. Log in with your Duck ID
  4. Then select the Manage E-mail Forward option.
    • If you are an Exchange email user, you will not have this option. 

Once your email forward is configured, any new messages sent to your uoregon account will be automatically forwarded to the email address you've selected. Please note:  It may take up to ten minutes for the forward to become active.

NOTE: If you are using Exchange, please contact your local IT support for assistance. (If you are using Outlook or Entourage then you are most likely using Exchange.)

For video instructions, see How to Manage Email Forwarding

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What is a Duck ID?

A Duck ID is a username. You'll use your Duck ID and password to access e-mail, Blackboard, and the university's wireless network and VPN services (among other things).

Please don't confuse your Duck ID with your UO ID number, which is the nine digit number printed on your UO photo ID. You'll use your UO ID number to log in to Duckweb, primarily.

To manage your Duck ID and password, go to duckid.uoregon.edu.

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What is shell access and how do I enable it?

Shell access gives you access to your account through a terminal program. By enabling this option and logging in, you have UNIX access to your files.

 

Most people will never need this type of access. We recommend leaving this option turned off unless you have a clear need for shell access.

 

You can enable shell access by logging in at duckid.uoregon.edu. Click "Manage Optional Account Access" and click the "Enable shell access" check box.

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How can I create my own web site?

There may be several options on how to create your own web site, depending your needs and the goals for your website. To learn about the options, see Web Hosting and Publishing Services.

Hand coded web development itself (HTML, CSS, JavaScript, etc.) is available via pages.uoregon.edu. Note that the Information Services Technology Service Desk does not provide HTML, CSS, or JavaScript support.

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What's the difference between POP and IMAP?

POP and IMAP are two different ways e-mail programs access your inbox. POP stores messages on your computer, while IMAP stores your messages on a server. Most e-mail programs and all web-based e-mail use IMAP.

 

When given the choice, we strongly encourage the use of IMAP.

 

For a more detailed explanation, please read POP vs. IMAP.

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What is Banner?

Banner is a set of integrated Internet-native applications developed by Ellucian specifically for higher education. These applications perform administrative functions for finance, payroll, financial aid, and more.

The product is based on the Oracle platform built for medium-to-very-large student enrollments. SGHE currently has more than 1500 higher education clients.

We currently run the following modules: Student, Finance (FIS), Position Control and Payroll, Financial Aid, Web for Student, Web for Finance, Web for Faculty and Web for Employee.

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Are there any free alternatives to common software used by students?

For word processing, spreadsheets and presentation software, try OpenOffice. (We recommend setting the default file type to "97/2000/XP" for all documents, spreadsheets and presentations by navigating to Tools > Options > Load & Save > General > "Always save as.").

 

For a free Photoshop alternative, try GIMP.

 

For more ideas, visit OpenSource Alternatives.

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How can I set up an e-mail program on my computer or mobile phone?

For detailed instructions, see Configuring your E-mail Program.

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I am unable to upload to my webspace.

If you cannot connect and upload files to your webspace, insure you are connecting with SFTP (and not FTP), and make sure you've enabled shell access for your account. See how to enable shell access. For help, contact the Technology Service Desk.

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How do I clear my Java cache?

Clearing your Java cache: Windows

  • Open the Java Control Panel (Start > Control Panel, enter "Java" in the "Search Control Panel" box, and click the Java icon when it comes up)
  • Click the "Settings..." button near the bottom of the Java control panel window:

  • Click 'Delete Files...' button 


     
  • Click the check box for "Installed Applications and Applets"
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  • Click the 'OK' button to clear the cache
  • Click 'OK' again to close the Java Control Panel

Clearing your Java cache: Mac OS X

The following directions apply to Oracle Java 7 and newer, which is supported by Mac OS X 10.7.3 and newer.

  1. Click on Apple icon at the top left
  2. Select System Preferences
  3. In the Other section, click on the Java icon
  4. In the Temporary Internet Files section click on Settings
  5. Click the Delete Files... button
  6. Click the check box for "Installed Applications and Applets"
  7. Click the OK button; this clears the cache
  8. Click the Okay button twice to close windows
  9. Close the System Preferences window

The following directions apply to Oracle Java 6, which is supported by Mac OS X 10.6.8.

  1. Click on the Finder Icon located on the Dock.
  2. Select Applications
  3. Click on the Utilities folder
  4. Open Java Preferences
  5. Click on the Network tab
  6. Click on Delete Files...
  7. Ensure that both boxes are checked and click OK.

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