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After I have uploaded my data file to the Applications Manager server using GWBLOAD and loaded the data into Banner, is there a way to do housecleaning?

Currently, there is no way to "clean up" files that have been loaded to the Applications Manager servers by you. There is an internal scheduled job to clean up files every 14 days.

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Does Applications Manager affect my BANNER processes?

Applications Manager does not directly affect your BANNER processes. Consider these two separate applications. Applications Manager can be thought of an extension to BANNER in that it runs your jobs just like the old GUAPCTL BANNER form. There are cases where a BANNER form calls an Applications Manager job directly (especially in Financial Aid).

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I change parameters in the SGAPOPG form in BANNER. Do I have to set these parameters again in Applications Manager?

No. The module or chain that you run in Applications Manager will retrieve the values in the population selection that you set in SGAPOPG.

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Label Generation in SIS DWHS

Typicaly one selects from the Address object, the following fields:

  • FML Name
  • Address Line 1
  • Address Line 2

and you would probably want to qualify on the Address Code Type, at least. In addition, some further selection criteria might be desired, for example sorting by a field such as Zip Code (Address object) or Last Name (Person object). To accomplish this, you select (so that the field has the "blue dot") the field you would like to sort, Last Name for example. After you retrieve all of the records, you hide the Last Name column and then click on Results -> Show as Report -> Labels.

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Is there Macintosh support for Banner?

Macs are supported on a "best effort" basis. Since Banner was developed on and for the PC (Windows) platform, there are issues running it on Macs, particularly with the newer operating systems. Some Mac users use Banner via PC emulation software.

For more information on which web browsers are supported for Mac OSX, please see Compatible versions of Java and Banner.

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In IE, when I try to view a report, I get an error message saying "...Internet Explorer was not able to open this Internet site....". What's wrong?

This is usually a result of security settings on Internet Explorer. If this occurs, from within IE, do the following:

  • Click on Tools...Internet Options
  • Click on the Advanced tab
  • Find the location for Security Options near the bottom of the list
  • Click to clear the "Do not save encrypted pages to disk" check box
  • Click OK

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When I try to print the Payroll Managers Report, I get the message "Could not start print job".

Adobe Acrobat Reader 6.0 will not print PDFs with a file name larger than 256 characters. The URL for this report exceeds 256 characters. There are two options for working around this problem.

  • Use the Save button in the Acrobat toolbar within your browser to save the PDF report.
  • Print the report by either opening the PDF file from within your browser or from the Acrobat Reader application.

You can also change your Acrobat settings. This will affect all PDF files you launch from your browser.

  • Close your web browser.
  • Open Adobe Acrobat Reader.
  • From the menu, choose Edit -> Preferences.
  • Select Internet and remove the check from the box Display PDF in browser.

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When I try to run a report with Acrobat Reader and Internet Explorer, Acrobat reports the error message 'There was an error opening this document. The file can not be found.'

This happens when your Temporary Internet Files folder is full. To empty the folder, go to Tools...Internet Options, and click on the "Delete Files..." button in the Temporary Internet files box in the center of the General tab.

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The Banner Extract Data option returns data from a previous extract or produces a HTTP 404 Not Found error.

There is a new version of the Banner Data Extract that fixes this problem.

To use the new Banner Data Extract:

  • Log into Banner and go to the GUAUPRF form.
  • On the "Directory Options" tab, change the "Local directory for saving output" so that it points to a directory that you can write to on your machine's hard drive.
  • Change the "Data extract format" to WEBUTIL and save.
  • Exit GUAUPRF, log out of Banner, then log back in.
  • Go to a form and extract data the way you normally would.

You may or may not get a popup window that says "Do you want to install and run signed applet distributed by 'Product Management'?" If you get this popup, click "Grant always". One of the following may happen at this point:

  • If you are logged into your machine using an administrator account, a "WebUtil Install" message may briefly appear on your screen.
  • If you aren't logged into your machine using an administrator account, you may get a popup saying something like "WUC-19: Unable to write to local file... jacob.dll". Click OK. The window focus will jump to a blank browser screen at this point. Do not close the blank screen; instead, click on the Banner screen to reset the focus.

Note: while this error is ignorable, your system administrator may want to log into the machine and perform one data extract. Doing so will install jacob.dll and make the popup box and window focus problems go away. An "Extract Performed" popup will appear. Click "Save File" to create a .csv file in the directory that you specified on GUAUPRF (#2 above). If you get a popup that says "WUF-201: Unable to open file...", check GUAUPRF and double-check that the directory you selected exists and is writeable. Open the extracted file in Excel or whatever program you normally use for .csv's.

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How do I archive old e-mails?

Sometimes you may wish to archive e-mail messages — for example, if you're leaving the university and want to keep your messages.

How to archive e-mail messages will depend on which e-mail program you use. See How to Archive Old E-Mail Messages for step-by-step direction for Mac Mail, Microsoft Outlook, and Thunderbird.

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