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I received an e-mail from the University asking for my username and password. What should I do?

This is an example of a phishing scam when scammers try to get you to tell them your username and password.

Do not provide your username or password.

The university will NEVER send e-mail asking for your username and password.

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Are all the output files saved on the Applications Manager server or my local hard drive?

All Applications Manager output files are stored on the Applications Manager servers.

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What do I need, once I have been granted access, to run Banner from my desktop?

 

Banner now runs from your Internet browser. To get started with Internet Native Banner (INB), go to https://inb.uoregon.edu

Windows Users: 

Recommended Browsers
Internet Explorer 8 or later
Firefox 19 or later
Google Chrome 25 or later

Macintosh Users:

Recommended Browsers
Safari 5 or later
Firefox 19 or later

 

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I just created my Duck ID. Why can't I log in to Canvas?

The Canvas system refreshes its account information three times a day. If you claim your Duck ID after the evening refresh, your access to Canvas will be activated the next day.

Please review these help pages for more detail:

https://library.uoregon.edu/cmet/canvas/help/students1.html

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How can I set up an e-mail auto response while I'm on vacation?

To have your e-mail automatically respond to senders when you are out of the office or on vacation, visit duckid.uoregon.edu/vacation and fill out the form.

NOTE: If you are using Exchange, please contact your local IT support for assistance. (If you are using Outlook or Entourage then you are most likely using Exchange.)

Video Directions:

See How to Manage a Vacation Message

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How can I add a signature to my e-mails in Webmail?

A signature is a small block of text that will get automatically added to the bottom of every e-mail message you send.

To set up a signature in Webmail, log in at webmail.uoregon.edu, click the Settings button, click the link titled Identities, and click on your name in the list on the left. In the section on the right you should see a Signature box: enter your e-mail signature there and click the Save button when done.

NOTE: If you are an Exchange user, you will need to set up a signature in Outlook. For instructions on how to set up a signature, see Outlook Guide for Windows and Macintosh. If you don't know whether you use Exchange, see How do I know if my email uses Exchange or IMAP?

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I have to log in every time I use uowireless. How do I set it up so I don't have to log in every time?

Yes, go to wireless.uoregon.edu and run the setup process to enable UO Secure. Using the UO Secure wireless network remembers your password and encrypts information sent between your device and our network.

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How do I turn off e-mail forwarding?

To manage your email forwarding, visit duckid.uoregon.edu. Log in with your Duck ID and password to Manage Your Duck ID. Once logged in, select Manage Email Forward and make any necessary changes. Click Save and you're done!

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What does it mean if my job aborts?

There are a number of things that can cause a job to abort.

  • Invalid Oracle username or password
  • Wrong program type
  • Segmentation Fault

Other things can cause your job to abort too. Contact your programmer for more information.

An invalid username or password will appear in the Applications Manager log file like this:

...GURJOBS=/opt/appworx-output/prod
The current date/time stamp is: 13-May-2008 12:29:50
/opt/oracle/client_homes/10.2/bin/sqlplus
ERROR:
ORA-01017: invalid username/password; logon denied
SP2-0306: Invalid option.
Usage: CONN[ECT] [logon] [AS {SYSDBA|SYSOPER}]
where &ltlogon> ::= &ltusername>[/&ltpassword>][@&ltconnect_identifier>] | /
SP2-0306: Invalid option.
Usage: CONN[ECT] [logon] [AS {SYSDBA|SYSOPER}]
where &ltlogon> ::= &ltusername>[/&ltpassword>][@&ltconnect_identifier>] | /
SP2-0157: unable to CONNECT to ORACLE after 3 attempts, exiting SQL*Plus
Could not log in to SQL*Plus.
Exiting with error (return code = 5)...

A program returning a bad error code may look like this in the Applications Manager log file:

...Non-zero error generated from running job. The program pwpwpld failed to run successfully.
FILEID:112381
FILEID:112382
Program Failed to execute properly ..... program aborting
one_up_is 100499
0 rows created.

A segmentation fault often looks like the following in the Applications Manager log file:

...The current date/time stamp is: 15-May-2008 14:16:52
/opt/oracle/client_homes/10.2/bin/sqlplus
got it
ONE_UP=100495
GURJOBS is /opt/appworx-output/test
bannerlis is /opt/appworx-output/test/pwpltim_100495.lis
bannerlog is /opt/appworx-output/test/pwpltim_100495.log
stdout is /opt/AppWorx/appwtest/out/o47821.00
Processing Command Line Count Parms C Wrapped
Program=/opt/code/banner/payroll/test/exe/pwpltim
Parameter Count = 5
/opt/AppWorx/appwtest/exec/CMD_LINE_BANNER_CNT_C: line 307: 29625 Segmentation fault $program $db_login/$db_password@$net_connect "$PARM1" "$PARM2" "$PARM3" "$PARM4" "$PARM5" >>${command}_${one_up}.log 2>&1
FILEID:112335
Program Failed to execute properly ..... program aborting
one_up_is 100495

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Are the Applications Manager reports the same that I used to get off Daisy?

Yes, the output you get from Applications Manager is the same as the output that you used to get from DAISY. Some output has automatically been put into an Acrobat PDF format for you for easier readability and printing capability.

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