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How do I create a file association?

To create a file association perform the following:

  • From the main Applications Manager menu select Options->File Associations
  • In the Pattern Box, type in the extension of the file you want to associate (lis, pdf, xls, doc)
  • Click the "..." button next to the Application Box. Find the application that is associated with the entry you made in the Pattern Box. For example. Excel is usually found at C:\Program Files\Microsoft Office\Office\EXCEL.EXE
  • Select your choice for "Use": ASK, ALWAYS, or NEVER
  • Click the Add Button

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When I attempt to start Applications Manager from a newly downloaded client I get a dialog box with an error message and the application won't start. What does this mean?

This error typically means that you have cached versions the Applications Manager client. These cached files conflict with the updated client. To resolve these errors, you will need to clear your cache before installing the new client as follows:

  • Click Start > Run... >  In the Open: box type in javaws -viewer
  • Click 'OK' to open the Java Cache Viewer panel.

  • Select all APPWPROD, APPWTEST Applications Manager Client applications and click Delete (big red 'X').
  • Click 'Close' to close the Java Cache Viewer.

  • In the General tab of the Java Control Panel, click on 'Settings...'.

  • Click 'Delete Files...' if the button is enabled, then click 'OK' to delete files from the cache.

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What is the Banner Coordinating Group (BCG)?

The BCG is made up of representatives from the offices of Admissions, Registrar, Financial Aid, Business Affairs, Resource Management, Human Resources and Affirmative Action, Resource and Sponsored Programs, and the Enterprise Admin Applications group. It oversees the implementation and support of Banner, including:

  • Defining policies as they affect Banner and the data within Banner, including the data warehouses
  • Defining standards for Banner data (i.e., names, addresses)
  • Setting up processes to resolve problems (i.e., duplicate IDs and SSNs; access/terminiation of access)
  • Setting dates for scheduled maintenance and upgrades
  • Coordinating upgrades across modules
  • Identifying modifications to Banner necessary to meet the business needs of the UO
  • Integrating modifications across modules

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How do I identify Self Support courses in SIS DWHS?

Self Support courses are identified in the Schedule object. Qualify the Self Support Flag to be = Y in the Schedule object.

To identify Self Support courses in either the Transcript or Registration objects, you need to join them with the Schedule object, and qualify the Self Support Flag to be = Y.

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Why do I have to log in when I run a report?

In INB, communication between reports and forms is done using parameters passed in a URL. Forms cannot pass your username and password to reports without exposing your password in the URL, creating a security risk. The first time you run a report from a Banner session, you will have to log in to the database. Subsequent reports may or may not prompt you to log in, depending on whether your login information is currently cached.

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Why doesn't the spreadsheet option for reports save to my desktop?

For security reasons, a web server is not typically allowed to write files onto a client's machine. What we have done instead is to send the spreadsheet-based reports in Excel format. Your browser should either ask you to save the file, or open it in Excel. If you chose to open the file with Excel (or if that is your browser's default action), you can save the file to your desktop using File->Save from your browser menu.

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Closing the browser window used to start INB will end your Banner session.

When you start INB, you will have two windows open. One for the initial browser session and another for the applet window where the Banner application is running. Both windows should remain open while you are running Banner

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When running a report, I sometimes get an error message like "ORA-00942: table or view does not exist from ==>...". What's wrong?

If you receive this error, please report the problem to the Banner System Help person for the report.

An explanation of the error is here:

See this web page for a list of other error messages.

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When I try to run a report, the screen flashes, but no report is displayed.

The most likely cause is a pop-up blocker either set on your machine or a departmental server. Configure the pop-up blocker to allow pop-ups from To help determine if this is the problem, try holding down the [ctrl] key when you submit or run the report. This key will allow you to bypass many of the common pop-up blockers.

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What do I need to do to get access to Banner if I am a NEW user?

New Banner User (non-students)

  1. User requests a Banner Account from Information Services through the UO Service Portal.
  2. The Computing Accounts Administrator checks to see if an account exists. If not, she/he creates one. The name of the Dean, Department Head/Director is also verified.
  3. The Computing Accounts Administrator establishes the Banner account for the user, notifies the user, and files the form (at Information Services).
  4. The user registers and attends all required Banner training.
  5. The user submits an access form to the appropriate security officer (FIS/HRIS: Susan Peterson 6-2387, SIS: Jim Blick 6-3246). Links to the access forms are available at
  6. The security officer grants the requested access.
  7. The user launches Banner at using a supported web browser.
  8. Note: Non-Employees who require Banner Access should fill out and submit the Banner Access for Non-Employees form.
  1. A student is eligible to be an employee if they are enrolled in the term of employment for a minimum of 8 credits as an undergraduate (6 hours as a graduate).  Any exceptions should be referred to Chris Lonigan at Human Resources.  Chris will notify Information Services of any exceptions via email or a memorandum.
  2. Information Services will NOT verify employment or enrollment status.

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